* Call Tracking
* GIS Integrated
* Web and Email Enabled
* Assignment by Employee and Department
* Resident Tracking
* Call Prioritization and Action Scheduling
* Document and Picture Attachments
* Remote Synchronization
* Performance Analysis
* Date-stamped Contact Notes
* Detailed Call Description of Unlimited Size
* Cost and Statistical Analysis Reporting
* User-Defined Preferences
* Status and Statistical Summaries
* Cost Analysis, Summary & Detail

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