Citizen Request Management & 311

Product Details

With Active Network, Government’s Citizen Request Management (CRM) and 311 solution, cities and counties are empowered to deliver improved citizen service levels and responsiveness with a centralized system to effectively track, route and manage all citizen inquires and requests. Part of the Citizen Access Suite, the CRM and 311 solution facilitates communication across your entire organization, eliminates redundant processes and provides assurance that issues are being resolved efficiently.