Products by ACTIVE Network

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  • Cashiering & Payment Management

    Active Network's Integrated Cashiering and Payment Management solution provides centralized point-of-sale and cash receipting through a tightly integrated set of modules. Part of the Citizen Access Suite, the solution is designed to enable superior customer service while improving financial... Read More
  • Citizen Access Suite™

    Active Network, Government's Citizen Access Suite™ is the most complete local government software solution for public sector organizations of any size. Deployed as either installed or web-based, hosted, the Suite’s integrated solutions enable superior and consistent customer experiences for... Read More
  • Citizen Request Management & 311

    With Active Network, Government’s Citizen Request Management (CRM) and 311 solution, cities and counties are empowered to deliver improved citizen service levels and responsiveness with a centralized system to effectively track, route and manage all citizen inquires and requests. Part of the... Read More
  • Contact Centers

    What if you could save money by centralizing your citizen calls into a single call center? With over 30 years of experience as a government contact center operator, Active Network, Government truly understands how to build and implement world-class contact centers. Designed for government... Read More
  • Government Content Management Software

    Keeping your community informed and up-to-date with the latest activities and announcements is easy with our government content management solution. Our flexible and easy-to-use web tools allow non-technical staff to update and manage content, eliminating bottlenecking issues related to posting... Read More
  • Government Management Software

    Designed from the ground up for government, our government management software solutions provide integrated cashiering and payment management , citizen request management, knowledge management, 311 contact center support, and web content management tools. We provide both Express and Enterprise... Read More
  • Knowledge Management

    What if you could significantly reduce the cost of citizen request management by your staff? Active Network, Government’s Knowledge Management solution is designed specifically for governments to meet increased citizen demand for self-service options and to improve organizational... Read More
  • Local Government Software

    For the past 30 years, Active Network has been providing local government software to help cities and counties of all sizes deliver superior service by improving the way they are delivered to, and accessed by, citizens. Read More
  • Managed Services

    Active Network, Government's Managed Services provides call center capabilities to federal, state and local governments for a variety of programs and initiatives. With over 500 customer service agents, we are uniquely positioned to deliver cost-efficient services as both an operator of citizen... Read More
  • Municipal Payment Management

    Our municipal software includes payment management and cashiering solutions centralize payment collections and financial transactions across the entire organization, while enhancing citizen service with simplified transactions such as government online payments. Citizens are provided with... Read More
  • Web Content Management

    A proven platform for web site development and deployment, Active Network's content management application is an easy-to-use tool designed to allow non-technical users to effectively manage, share, and store web content. Part of the Citizen Access Suite, our customer-driven solution is designed... Read More

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