E-Government

Contact Centers

Available from ACTIVE Network

Product Overview

Contact Centers

What if you could save money by centralizing your citizen calls into a single call center?

With over 30 years of experience as a government contact center operator, Active Network, Government truly understands how to build and implement world-class contact centers. Designed for government from the ground up, we’ve developed the best technology and the best practices for implementing contact centers ranging from several operators to hundreds of customer service agents managing multiple government programs.

Customers benefiting from a centralized call taking approach include the City of Sudbury, the Maryland Department of Human Resources, and the Michigan Department of Natural Resources.

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