E-Government

Managed Services

Available from ACTIVE Network

Product Overview

Managed Services

Active Network, Government's Managed Services provides call center capabilities to federal, state and local governments for a variety of programs and initiatives. With over 500 customer service agents, we are uniquely positioned to deliver cost-efficient services as both an operator of citizen facing contact centers and a developer of government contact center request management solutions.

Customers benefiting from our integrated contact center and technology solutions include the U.S. Agency on Aging, Maryland Department of Human Resources, and Pennsylvania State Parks.

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